Role of the week

Reservationist

The role as a Reservationist is essential to the success of The Headland and is principally associated with ensuring guests’ expectations are continually surpassed. The reservationist will be responsible for ensuring the department consistently provides exceptional standards to our guests, ensuring regular, return and VIP guests are recognised and their expectations exceeded where possible.

Add to the joy with staff perks

At The Headland, we are committed to making our workplace a healthier one, both for mental and physical health and offer many staff perks to support this. 

From discounted or complimentary stays to weekly swims in the AquaClub, discounted dining, spa treatments and access to the gym.

We also offer discounted ocean adventures with Surf Sanctuary and bespoke staff events throughout the year. 

Flexible Working

Here at The Headland, we understand the need to be more flexible and that people have busy lives, that’s why we can offer flexible working hours. You will still receive all the same benefits just with flexible shifts to suit both you and the business. If you are looking for a flexible opportunity, have a few hours to spare, and are unable to commit to a full-time position then contact us today for more information.

Apprenticeships

Our apprenticeship courses are designed to pave the way for successful careers in hospitality. You'll have the opportunity to earn while you learn, with experienced teams across the hotel guiding you every step of the way. We've also partnered with Truro & Penwith College, which offers a diverse range of hospitality courses, along with ongoing support and guidance for our apprentices.

No prior experience is necessary—just a willingness to learn and a positive attitude towards teamwork. While getting started can seem daunting, the path to your dream job may be simpler than you think.

Summer Internships

We are dedicated to nurturing the next generation of hospitality individuals. Our summer placements are more than just jobs; they're stepping stones to a fulfilling career. You'll gain hands-on experience alongside industry veterans, learning the intricacies of 5-star service from the ground up. We'll mentor your potential, helping you discover your strengths and develop the skills to set you apart. It's an opportunity to contribute to a dynamic team while shaping your future in the world of luxury hospitality.

Commitment to employing local people

The Headland Hotel & Spa is committed to achieving the best environmental practice and social sustainability considering the responsible use of our planet and humanitarian resources.

Special consideration will be given to employing and empowering local employees, and we will source sustainable products and services in line with Fair Trade principles wherever possible. We will continuously encourage our team to present our commitment to environmental and social sustainability to our guests, suppliers and contractors.

To ensure our commitment is evidenced, we have partnered with EarthCheck, the world’s leading benchmarking and certification provider. We are very proud to now hold Bronze Benchmark EarthCheck Accreditation.